Privacy Policy — Birch Creek Aviation
Effective Date: 01/01/2026
Birch Creek Aviation (“Birch Creek,” “we,” “us,” “our”)
Address: 2331 Merrill Field Dr., Anchorage, AK 99501, United States
Website: https://www.birchcreekaviation.com/
Contact: [email protected] | +1 (907) 343-9886
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an application, request information, or participate in the Alaska Pilot Experience.
By using our website or submitting your information, you agree to the terms of this Privacy Policy.
1) Information We Collect
A) Information you provide to us
When you submit forms, apply, book, or contact us, we may collect:
Name
Email address
Phone number
Location (city/state/country)
Pilot background (e.g., experience level, ratings held, total hours)
Your goals, preferred dates/timing, and trip details
Budget range/financial readiness (ranges only—we do not require bank details via forms)
Messages you send us (questions, notes, preferences)
Any other information you choose to share
B) Information we collect automatically
When you visit our website, we may automatically collect:
IP address and approximate location
Device information (browser type, operating system)
Pages viewed, time on site, clicks, and referring pages
Cookies and similar tracking technologies
Advertising/analytics identifiers (where applicable)
C) Information from third parties
We may receive information from:
Advertising platforms (e.g., Meta, Google) such as campaign and click data
Scheduling tools or forms you use to contact/book with us
CRM and communications platforms we use to manage inquiries and follow-ups
2) How We Use Your Information
We use your information to:
Review your application and determine fit for the Alaska Pilot Experience
Contact you by phone, SMS, and email to discuss your goals and plan your experience
Provide quotes, invoices, booking confirmations, and operational updates
Deliver customer support and respond to requests
Improve our website, offers, and user experience
Run analytics and measure marketing performance
Send promotional and educational communications (where permitted and where you’ve consented)
Maintain security, prevent fraud, and comply with legal obligations
3) SMS and Email Communications (Consent)
When you submit a form, apply, or request information, you may receive communications from Birch Creek Aviation by email and SMS related to:
your application,
scheduling,
your requested information,
updates about availability,
and (if you opt in) promotions and helpful resources.
SMS consent details
By providing your phone number and submitting our form, you consent to receive SMS messages from Birch Creek Aviation to the extent permitted by law. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying:
STOP to unsubscribe from SMS
HELP for help
Opting out of SMS may limit our ability to send time-sensitive updates (e.g., scheduling changes).
Email opt-out
You can unsubscribe from promotional emails at any time using the link in the email footer. Transactional/operational emails related to your booking may still be sent as necessary.
4) Cookies and Tracking Technologies
We use cookies and similar technologies to:
remember preferences,
measure site performance,
understand how visitors use our site,
and improve our marketing.
You can control cookies through your browser settings. Disabling cookies may impact certain site functionality.
5) Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business, such as:
CRM and marketing automation providers (e.g., [GoHighLevel / LeadConnector])
Email and SMS messaging providers
Scheduling and form tools
Analytics tools (e.g., Google Analytics)
Payment processors (for invoicing and payments)
IT/security providers
These providers are permitted to use your information only to provide services to us and must protect it.
We may also disclose information:
if required by law, court order, or legal process,
to protect rights, safety, and security of Birch Creek, our customers, or others,
in connection with a business transfer (e.g., merger, sale, restructuring).
6) Data Retention
We keep personal information only as long as necessary to:
process your inquiry,
manage and deliver services,
meet legal, accounting, or operational requirements,
and resolve disputes.
Retention periods may vary depending on the type of information and purpose.
7) Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Your Rights and Choices
Depending on your location, you may have rights to:
request access to the personal information we hold about you,
request correction or deletion,
object to certain processing,
withdraw consent for marketing communications.
To request changes, contact us at: [email protected]
9) Children’s Privacy
Our services are not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
10) International Visitors
If you access our site from outside the United States, you understand your information may be processed and stored in the U.S. or other countries where our service providers operate, which may have different data protection laws.
11) Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new Effective Date.
13) Contact Us
If you have questions or requests related to privacy, contact:
Birch Creek Aviation
2331 Merrill Field Dr., Anchorage, AK 99501
Email: [email protected]
Phone: +1 (907) 343-9886