Effective Date: 01/01/2026

Birch Creek Aviation (“Birch Creek,” “we,” “us,” or “our”)
2331 Merrill Field Dr., Anchorage, AK 99501, United States
Website: https://www.birchcreekaviation.com/
Email: [email protected]
Phone: +1 (907) 343-9886

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an application, request information, or participate in the Alaska Pilot Experience.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1) Information We Collect

A) Information You Provide to Us

When you submit forms, apply, book, or contact us, we may collect:

Name

Email address

Phone number

Location (city/state/country)

Pilot background (experience level, ratings held, total hours)

Your goals, preferred dates/timing, and trip details

Budget range/financial readiness (ranges only — we do not require bank details via forms)

Messages you send us (questions, notes, preferences)

Any other information you voluntarily provide

B) Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and approximate location

Device information (browser type, operating system)

Pages viewed, time on site, clicks, and referring pages

Cookies and similar tracking technologies

Advertising or analytics identifiers (where applicable)

C) Information from Tools and Service Platforms

We may receive limited information through tools we use to operate our website and business, such as scheduling systems, CRM platforms, communication tools, analytics providers, and payment processors.

We do not purchase personal data or lead lists from third parties.

2) How We Use Your Information

We use your information to:

Review your application and determine fit for the Alaska Pilot Experience

Contact you by phone, SMS, and email regarding your inquiry

Provide quotes, invoices, booking confirmations, and operational updates

Deliver customer support and respond to requests

Improve our website, offers, and user experience

Measure marketing performance and website analytics

Send promotional communications only where permitted and where you have consented

Maintain security, prevent fraud, and comply with legal obligations

Mobile Data Protection (SMS Compliance Statement)

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3) SMS and Email Communications (Consent)

When you submit a form, apply, or request information, you may receive communications from Birch Creek Aviation by email and SMS related to:

Your application

Scheduling

Requested information

Availability updates

Operational notifications

Promotions

SMS Consent Details

By providing your phone number and submitting our form, you consent to receive SMS messages from Birch Creek Aviation as permitted by law. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe from SMS

HELP for assistance

Opting out of SMS may limit our ability to send time-sensitive updates (such as scheduling changes).

Email Opt-Out

You may unsubscribe from promotional emails at any time using the link provided in the email footer. Transactional or operational emails related to your booking may still be sent as necessary.

4) Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember preferences

Measure site performance

Understand how visitors use our site

Improve marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may impact certain website functionality.

5) Sharing and Disclosure of Information

We do not sell, rent, trade, or share your personal information with third parties or affiliates for marketing or promotional purposes.

We may provide limited access to personal information to service providers strictly for business operations, including:

CRM and customer communication platforms

Email and SMS delivery providers

Scheduling and form tools

Analytics services

Payment processors

IT and hosting providers

These providers are permitted to use your information only to provide services to Birch Creek Aviation and must safeguard it appropriately.

We may disclose personal information if required to do so by law, legal process, or governmental request, or when necessary to protect our rights, safety, or property.

6) Data Retention

We retain personal information only as long as necessary to:

Process inquiries and applications

Deliver services

Meet legal, accounting, and regulatory requirements

Resolve disputes and enforce agreements

Retention periods vary depending on the type of information and purpose collected.

7) Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

While we take appropriate security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8) Your Rights and Choices

Depending on your location, you may have the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion where legally permitted

Withdraw consent for marketing communications

To make a request, contact us at:
[email protected]

9) Children’s Privacy

Our services are not directed to children under 13 years of age (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

10) International Visitors

If you access our website from outside the United States, you understand that your information may be processed and stored in the United States, where data protection laws may differ from those in your jurisdiction.

11) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies separately.

12) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

13) Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Birch Creek Aviation
2331 Merrill Field Dr.
Anchorage, AK 99501
Email: [email protected]
Phone: +1 (907) 343-9886